Privacy Policy

Last updated: December 20, 2024

1. Introduction

GoGo Iraq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental marketplace platform.

2. Information We Collect

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Driver's license information
  • Payment and billing information

Usage Information

  • Booking history and preferences
  • Device and browser information
  • IP address and location data
  • Interaction with our platform

3. How We Use Your Information

  • Process and manage your bookings
  • Communicate with you about reservations
  • Verify your identity and eligibility
  • Improve our services and user experience
  • Send promotional offers (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing

We share your information with:

  • Vendors: To process and fulfill your bookings
  • Service Providers: For payment processing, analytics, and communications
  • Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments
  • Access controls and monitoring

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic and usage
  • Personalize your experience

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for accounting purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Phone / WhatsApp: +964 788 300 4053

Email: privacy@gogoiraq.com

Address: Erbil, Kurdistan Region, Iraq